Spare part service

Aquaplay toys are popular and therefore often permanently in use. Meaning, sometimes spare parts are required.

Aquaplay provides a 3-year guarantee on all its toys. During this period manufacturing defects are corrected free-of-charge when showing original receipt.

Aquaplay’s spare parts service will be happy to assist you further. You can reach us by phone from Monday to Thursday from 8.00 a.m. to 12 noon and from 12.30 p.m. to 4 p.m., and on Friday from 8.00 a.m. to 12.30 p.m.

Tel.: +49 9552 9301 591 or +49 9552 9301 592
Fax: +49 9552 9301 866
E-mail: service@big.de

If you would like to order any spare part, you are welcome to send an email to service@big.de.

Kind regards,
Your Aquaplay Spare Part Service Team

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